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Welcome to Power Tools, Inc online! MOST FREQUENTLY ASKED QUESTIONS “WHY SHOP AT POWER TOOLS, INC?” Our success is based on good working relationships with each and every one of our customers. Our knowledgeable staff will assist you personally with your specific needs, and work diligently to ensure that you get the service and attention that you deserve. We remain competitive on our pricing, and the close-knit relationships that we maintain with our vendors and factory representatives ensure that we will stay on the cutting edge of the tool industry. Whether you’re a do-it-yourselfer, a hobbyist, general contractor, or purchasing agent for a large corporation, at the Power Tools, Inc., you will receive the same personal attention and courteous service time and again. Whether you visit us in person or surf in from across the globe, our success depends upon our commitment to you, our valued customer. Power Tools, Inc. 1200 South Bellevue Blvd Memphis, TN 38106 Phone: (901) 774-1212 Toll Free: (800) 288-9909 Fax: (901) 774-7808 E-mail: sales@powertoolsinc.com "SHIPPING" We ship only within the continental United States with the exception of Hawaii , Alaska and Canada . These rates will be quoted upon request. We do not ship internationally. Return Policy: "NOT COMPLETELY SATISFIED?" We want you to be 100% satisfied with any purchase that you make from the Power Tools, Inc. If for any reason you are not, we will be glad to issue you a credit in the same manner in which you initially paid, providing that the tool is in original unused condition. Simply call for a RETURN AUTHORIZATION NUMBER and then return the item with a copy of the original invoice within 30 days of the purchase date. Please be sure to indicate the reason for return mark the package with return authorization number. You will be credited in the same manner in which you were billed. The customer is responsible for the return shipping charges. If you have a problem with a tool that is under warranty, you can return it to us for repair or we will provide you with the name and address of the nearest warranty service center (in order to save you the cost of shipping the item to Power Tools, Inc). Please feel free to call us at (800) 288-9909 or email us at sales@powertoolsinc.com if you are having any problems with anything you purchased from Power Tools, Inc. Hours: "WHAT ARE OUR STORE HOURS?" Monday - Thursday: 7:00AM - 5:00PM Friday: 7:00AM - 3:30PM Saturday & Sunday: Closed We can be reached by e-mail at any time - 24 hours a day, 7 days a week! Directions to our store: Link to Mapquest |